Avanir Pharmaceuticals, Inc. (“Avanir”, “we”, “us”, or “our”) is providing this Privacy Policy to explain our online information practices regarding our websites and mobile applications (“Site(s)”).  This Privacy Policy applies only to the use and collection of data by us on the Sites and does not apply to any other data collected by us online or off-line.

By using the Site, you agree to the terms of this Privacy Policy and, if you provide us your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.  If you do not agree with this policy, please do not provide us any information and do not use the Site.

Avanir reserves the right to change this Privacy Policy at any time by posting a new or updated privacy policy on the Site.  Please review the Privacy Policy periodically for changes.  By accessing the Site, you indicate your agreement to and acceptance of the terms of this Privacy Policy, and consent to the collection, retention and use of your information consistent with this Privacy Policy, as amended from time to time.   

Information We Collect And How We Use The Information

We may collect personally identifying information that you affirmatively provide to us, including, by way of example, your name, address, telephone number, and/or e-mail address and, if you are a physician, your National Provider Identifier and/or state medical license number, your specialty, and certain generic information regarding your practice and patients that does not include protected health information or personally identifying information regarding such patients (by way of example but not limitation, we may ask whether your practice includes the treatment of certain types of conditions).

From time to time, we may use this information to better understand your needs and how we can improve our products and services.  When you voluntarily give us your personal contact information, we may use this information to contact you directly.  If we contact you by e-mail, you can opt-out of receiving future e-mails from us at any time by following the instructions in the e-mail or notifying us at opt-out@avanir.com.

We may use this information to provide you with information or as otherwise disclosed to you on the registration Site when you submit your information to us, including, without limitation, receiving Avanir announcements, information, and newsletters.  In addition, your personally-identifying information may be shared with third parties, including (i) our affiliates; (ii) third-party vendors we hire to assist in the administration of the Site and/or the processing or handling of customer information (such vendors are required to maintain the confidentiality of user information and are prohibited from using it for any purpose other than as described in this Privacy Policy); (iii) as required by law, such as when compelled by subpoena or court order, (iv) to protect and defend the rights of Avanir and its employees, the Sites, or the users of the Sites, (v) as incident to a sale, merger, reorganization, dissolution, bankruptcy, or similar event, (vi) under circumstances we believe reasonably necessary to protect the personal safety of users of Avanir products, this Site, or the public, (vii) to complete any transaction initiated by you on this Site or to provide services or information to you, or (viii) as is otherwise described in this Privacy Policy or to as and to the extent that you otherwise consent to in writing.  The information you provide will be maintained for a commercially reasonable period of time by Avanir for administrative, liability, and archival purposes.

We may also disclose the aggregate statistical data that we collect to third parties in order to allow them to measure the effectiveness of our programs and advertisements.

Comments, e-mails, suggestions, or other communications sent by you to us are deemed to be non-confidential (except with regard to personally identifying information included therein), and we are free to use or distribute them in any way without compensation to the author, sender, or any other party, pursuant to the terms provided for “User Content” and “Feedback” under our Terms and Conditions.

We also may collect non-personally identifiable information about how you use this Site for, among other things, the operation and improvement of the Sites.  Non-personally identifiable information is data in a form that does not, on its own, permit direct association with you, and includes but is not limited to technical information about how you access the Site, including but not limited to browser information, operating system, unique device identifiers, IP address, referring site, visit metrics, action metrics, page view metrics, search metrics, and others.  This information may be collected through technologies provided by third parties.  Information that might be collected using these technologies includes, for example, the pages you visit on this Site, the paths you take within this Site, and the length of time that you spend on this Site.  We use this information in the aggregate in order to better understand how to improve the quality of this Site.

As is common among Internet site operators, the operator of this Site maintains Web server logs.  Web servers automatically identify your computer by its IP address and collect that information in its Web server logs.  An IP address is a number that is automatically assigned to your computer by your Internet service provider whenever you log onto the World Wide Web or “surf” the Internet.  The Avanir Web server logs collect statistical data that is generated by your computer when it visits this Site, such as the type of Web browser and operating system used to access the Site, the domain name of your Internet service provider, the date and time you access this Site, and the pages you visit.  This Site uses this non-personally identifying Web server log information for a variety of purposes.  Some of these purposes include: system administration; examination of overall traffic trends on this Site; troubleshooting; and the collection of broad demographic information about users of this Site.  No personally identifiable information is contained in these Web server logs.  The log files may be purged periodically, in our discretion, to maximize space on the server or for other business reasons.


Like many websites, this Site also uses a technology called “cookies.”  A cookie is a small text file that a Web server gives your browser to store on your computer when you access a website.  Cookies are capable of storing many types of data and may be placed on your browser by Avanir.  We may also use cookies to store preferences; record session information; develop information about Site visitors’ preferences and interests; record past activity at a Site in order to provide better service when you return to our Site; or customize Web page content based on information you voluntarily provide.

In all cases in which cookies are used, however, Avanir will not use the cookie to collect personally identifying information from this Site, unless you voluntarily agree to enter the information.  Most Web browsers are set up to accept cookies.  You can, however, reset your browser to refuse all cookies or to indicate when a cookie is being sent.  Note, however, that some portions of this Site may not work properly if you refuse cookies.


The Site may contain links to third-party websites.  Please recognize that we do not control these third-party websites and this Privacy Policy will not apply to those websites.  You should consult each applicable privacy policy before using another linked website.  Avanir is not responsible for the privacy practices or the content included on third-party websites.

Do Not Track

Because we may use the information that we collect through the Site in the ways described in this Privacy Policy, we do not respond to "Do Not Track" requests or other similar mechanisms.

Security of data stored by Avanir

Avanir has security measures in place to protect the loss, misuse, and alteration of information under our control.  While we make reasonable efforts to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third parties from illegally obtaining this information.  You agree and acknowledge that Avanir shall not be liable or responsible if any information about you is intercepted, accessed, and/or used by an unintended recipient. If you have reason to believe that the security of your communications or personally identifying information has been compromised, please immediately notify us immediately at: privacy@avanir.com.

Collection of personally identifying information from or about children

This Site is not intended or designed to attract children under the age of 13.  If you are 13 years old or older but under the age of 18, you may only use the Site under the supervision of a parent or legal guardian.

We do not knowingly collect, use, or disclose personally identifying information from persons under age 13.  If we learn that we have collected the personally identifying information of a user under the age of 13, we will take steps to delete the information as soon as possible.

If you are a parent and you think we have inadvertently collected personally identifying information from your child who is under 13 (or under 18), you may contact us by sending an e-mail to privacy@avanir.com to request that we delete his or her information from our records.

Storage and use of information in the United States

Personally identifying information that you have voluntarily entered electronically is delivered to servers located in the United States.  By using this Site, you consent to the transfer of this personally identifying information and non-personally identifying information and to our use of such information as outlined in this Privacy Policy.

Your privacy rights; access to or correction of your personally identifying information

If you have any questions about this Privacy Policy or any disclosure of personal information to third parties for direct marketing purposes, or if you would like to request a copy of your personally identifiable information stored by Avanir, please send an e-mail containing your request to privacy@avanir.com. You must provide your full name, and e-mail address. 

In addition, if you no longer wish to receive communications from us, you may opt out at any time by notifying us at opt-out@avanir.com.

Contact Us

If you have any questions regarding our Privacy Policy, contact us at privacy@avanir.com.

Important Safety Information

ONZETRA Xsail may cause serious side effects, including heart attack and other heart problems, which may lead to death. Stop using ONZETRA Xsail and get emergency medical help right away if you have any symptoms of a heart attack like shortness of breath or tightness, pain, pressure, or heaviness in your chest, throat, neck, or jaw that is severe or does not go away. Click here for more information

Important Safety Information

What is ONZETRA® Xsail® (sumatriptan nasal powder) used for?
ONZETRA Xsail is a prescription medication approved for the acute treatment of migraine, with or without aura in adults. ONZETRA Xsail is used for people who have been told by a healthcare provider that they have migraine headaches. ONZETRA Xsail is not for the prevention of migraines or for other types of headaches, including cluster headache.

What important information should I know about ONZETRA Xsail?
ONZETRA Xsail may cause serious side effects, including:

  • Heart attack and other heart problems, which may lead to death. Stop using ONZETRA Xsail and get emergency medical help right away if you have any symptoms of a heart attack like shortness of breath or tightness, pain, pressure, or heaviness in your chest, throat, neck, or jaw that is severe or does not go away
  • Changes in color or sensation in your fingers and toes (Raynaud’s syndrome)
  • Stomach and intestinal problems (gastrointestinal and colonic ischemic events)
  • Problems with blood circulation to your legs and feet (peripheral vascular ischemia)
  • Serious allergic reactions (symptoms include hives; tongue, mouth, lip, or throat swelling; problems breathing)
  • Medication overuse headaches. Some people who use ONZETRA Xsail too many times may have worse headaches. If your headaches get worse your doctor may decide to stop your treatment with ONZETRA Xsail
  • Serotonin syndrome, a rare but serious problem that can happen in people using ONZETRA Xsail, especially if ONZETRA Xsail is used with antidepressant medicines called SSRIs, SNRIs, or TCAs. Call your doctor right away if you have any of the following symptoms of serotonin syndrome: mental changes such as seeing things that are not there (hallucinations), agitation, or coma; fast heartbeat; changes in blood pressure; high body temperature; tight muscles; trouble walking; or nausea, vomiting, or diarrhea
  • Seizures. Seizures have happened in people taking sumatriptan who have never had seizures before

The most common side effects of ONZETRA Xsail are abnormal taste, discomfort of your nose or throat, runny nose, and stuffy nose. This is not a complete list of side effects. Tell your doctor about any side effect that bothers you or does not go away.

Who should not take ONZETRA Xsail?
Do not take ONZETRA Xsail or stop using ONZETRA Xsail if you:

  • Have heart problems or a history of heart problems
  • Have had a stroke, transient ischemic attacks (TIAs), or problems with your blood circulation
  • Have uncontrolled high blood pressure
  • Have hemiplegic migraines or basilar migraines. If you are not sure if you have these, ask your doctor
  • Have peripheral vascular disease (narrowing of blood vessels to the legs, arms, stomach, intestines, or kidneys)
  • Have taken other migraine medications in the last 24 hours, including other triptans, ergots, or ergot-type medications. Ask your doctor for a list of these medicines if you are not sure
  • Are taking a medicine called a monoamine oxidase inhibitor (MAOI). MAOIs cannot be taken within 14 days before or after taking ONZETRA Xsail
  • Have severe liver problems
  • Have an allergy to sumatriptan, the medicine in ONZETRA Xsail, or any of the components in ONZETRA Xsail

What should I tell my healthcare provider before taking ONZETRA Xsail?
Before you take ONZETRA Xsail, tell your doctor about all your medical conditions and all the medicines you take, including prescription medicines, especially antidepressants, and all over-the-counter medicines, vitamins, and herbal supplements.

What should I avoid while taking ONZETRA Xsail?
ONZETRA Xsail can cause dizziness, weakness, or drowsiness. If you have these symptoms, do not drive a car, use machinery, or do anything where you need to be alert.

You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.fda.gov/medwatch or call 800-FDA-1088.

For additional Important Safety Information about ONZETRA Xsail, please see the full Prescribing Information, including Patient Information and Instructions for Use.